Big thanks to the Western Massachusetts Network to End Homelessness for this great posting!
An update from the Massachusetts Law Reform Institute (MLRI):
MLRI has recently updated and translated some of our self-help booklets for unrepresented tenants facing eviction. While we still recommend tenants facing eviction seek legal help, we know resources are limited and many tenants have to represent themselves. We hope these booklets can be helpful to pro se tenants and their advocates.
You can see the full list of booklets HERE or at MassLegalHelp. The booklets can help tenants prepare for court, outline their legal claims, and file court forms. There is also a booklet to help public housing tenants navigate the Grievance process.