A Message from Attorney General Maura Healey's Office:
With electric and natural gas rates set to rise this winter season, Attorney General Maura Healey launched a campaign to educate customers about new and expanded programs available to assist them in paying their energy bills. Due to COVID-19 economic uncertainty and volatility in global fossil fuel prices, customers in New England will see a spike in energy prices this winter. Customers who use gas to heat their homes should expect an increase on their monthly bill, and those who use oil could see an even bigger rise. Some customers also will see an increase in their electric bills.
As part of our education campaign, the AG’s Community Engagement Division would like to ask for your assistance in distributing widely the multilingual flyers linked below. You’ll find resources for customers to contact their utility company to learn about the range of financial assistance programs available to them. We are also offering remote and in-person presentations on Winter Consumer Protection, Savvy Senior, and Utility & Energy Delivery: A Consumer Warning.
Flyers are online HERE in English, Spanish, Portuguese, and Chinese with more languages coming soon.