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Housing Specialist/Case Manager

Join the team at A Positive Place!

Housing Specialist/Case Manager

Job Code 01155A


The Housing Specialist/Case Manager is a member of A Positive Place (APP)’s multi-cultural, interdisciplinary team integrating community health into clinical care by addressing social determinants of health, racism, and other structural inequities.

The Housing Specialist/Case Manager partners with clients/tenants/landlords/housing authorities/legal team and is responsible for obtaining and supporting maintenance of permanent supportive housing to chronically homeless individuals and families, living with or at risk of HIV/HCV/STI/TB, in the Permanent Supportive Housing Program. For tenants, the Housing Specialist/Case Manager conducts intakes, provides housing search and inspections, leasing up, landlord recruitment and negotiation, court advocacy, case management and oversight of residents in all scattered site units. The Housing Specialist/Case Manager also provides housing search and advocacy for non-subsidy holding clients and carries a small caseload of Spanish-speaking only, housing insecure clients in our Integrated Prevention and Client Services Program.

The Housing Specialist/Case Manager is responsible for assisting in the on-going development of goals, objectives, policies, and procedures for the Permanent Supportive Housing program and integrating the work with the IP& CS Program. All services are provided in English/Spanish.

This position reports to the Director, A Positive Place and operates within established organizational and departmental policies and procedures.

All employees in our program work toward creating a community grounded in the principles of social, racial, and economic justice. Guided by the needs of our clients and the talents of a diverse and inclusive workforce, we strive to deliver equitable care and services in a culturally and linguistically responsive, trauma-informed way to improve the health and well-being of the diverse communities we serve.

Read details of position below and Click here to apply.


  • Bi-lingual (English/Spanish) required. Lived experience a plus

  • High school diploma or equivalent and/or CHW certification required; Associates degree preferred

  • Experience working with people living with/at risk for HIV/HCV/STIs/TB, individuals and families unhoused, people in recovery, trauma survivors, members of Black, Latinx, LGBTQ communities, formerly incarcerated individuals, low-income and other historically marginalized populations required

  • Demonstrated commitment to racial/health equity, cultural humility, cross-cultural responsiveness and “housing first” required

  • 5 years community health work, substance use, trauma-informed case management, harm reduction, client advocacy, housing, crisis intervention, systems’ navigation or other related community health work required; recovery coaching a plus

  • Strong partnerships with local housing leaders, community-based services, housing court, landlords, housing authorities, and local governments to best support individuals and families required

  • Expertise in overcoming barriers to access, HUD requirements and regulations, tenants’ rights, and inspections required

  • Experience with computers and knowledge of Microsoft Office preferred

  • Current driver’s license, a good driving record, and reliable transportation required



Conduct PSH program in-takes, co-develop client-centered, strength-based action plans to meet client health and housing goals, and conduct annual recertifications.

Serve as ongoing liaison between property management and tenants and apply knowledge of residential lease contracts to educate clients of their rights and responsibilities.

Assist clients in landlord-tenant negotiations, housing court, and other barriers to safe housing that impact health.

Assist clients in overcoming barriers to access/engagement in care via transportation assistance, accompaniment to appointments.

Provide housing search, support, and advocacy for PSH clients, partnering with tenants in their search for their own subsidized housing.

Be available to provide services off-site in clients’ home, residential program, jail, hospital, etc.

Serve as content specialist in the on-going development of goals, objectives, policies, and procedures for the Housing program consistent with HUD requirements and in concert with PWLE and Program Director.

Provide outreach, positive prevention, and I & R to members of diverse cultures about HIV/HVC/STIs/TB acquisition and transmission, increasing numbers of people aware of their status.

Engage in sexual health positive prevention, adherence support, and risk reduction conversations with clients, and complete regular acuity assessments and ISPs for small caseload of Integrated Prevention & Client Services clients. Encourage clients to access Partner Notification services and support for disclosures among family/friends.

Provide education & harm reduction supplies to clients such as condoms, lube, fentanyl test strips, Narcan, etc.

Comply with the monitoring, evaluation, and regulatory requirements and procedures of HUD, HRSA, MDPH, MGB or other regulatory body; these include appropriate record-keeping, timely submission of reporting documents, and participation in site visits and meetings of the funded programs.

Establish and maintain relationships with community groups, local leaders, and providers, providing social/human services to clients, as well as refer new clients to the program. Represent the program in a culturally humble/responsive manner at various local and regional housing related meetings.

Participate in regional task forces and board committees on landlord recruitment and education, statewide housing and homelessness prevention policy initiatives, and other related efforts.

Remain updated and informed about issues pertaining to HIV/HCV/STIs/TB, housing, health equity, and other regional services and statewide programs through attendance at educational events and trainings.

Participate in regularly scheduled team meetings to discuss the development and implementation of client service plans as well as program development.

Ensure that client rights and confidentiality of information is maintained at all times.

Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control, and environmental standards.

Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations, or journals to stay abreast of current trends in field of expertise.

Meet annual competency and retraining requirements.

Attend meetings as required.

Perform other functions/duties as requested.


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