Community Action of Pioneer Valley Energy Programs include Fuel Assistance, Weatherization, and Heating System Repair and Replacement. These programs serve thousands of clients every year throughout Franklin and Hampshire Counties and the North Quabbin Region. The Referral Specialist is the first point of contact for clients seeking weatherization, energy audits, heating system repair and replacement, and home repairs. The primary responsibilities include answering the weatherization and repair phone lines, screening caller eligibility for various energy programs, scheduling appointments, and making connections to resources.
The Energy Programs Fuel Assistance program has a full time opening for an intake/certifier position. This position is responsible for interviewing and completing the application intake for individuals applying for the Fuel Assistance Program. The ideal candidate will have five years of related experience with client services and compiling financial information.
See all of Community Action Pioneer Valley's job listings HERE.