Join the team at Community Action!
Community Action Pioneer Valley has a few NEW employment opportunities
To apply please go to https://www.communityaction.us/job-openings for full job
description and information regarding benefits. Excellent benefits, training,
supervision and collaborative work environment.
AA/EOE/ADA
ADMINISTRATIVE SUPPORT COORDINATOR IN OUR NORTHAMPTON OFFICE. The
successful candidate will be committed to equal access for our many anti-poverty
programs, highly personable, self-motivated, organized, cross-cultural
communication, data entry, technical computer and time management skills.
Qualifications: Associates Degree in related field or Office Administration Certificate, 3
years of customer service in the human service environment, working with
individuals and families with low incomes, experience in office administration,
bilingual preferred. Education or experience may be substituted for either
qualification. Salary range $18.62 - $19.76.
COMMUNITY RESOURCE ADVOCATE– BILINGUAL ENGLISH-SPANISH-
NORTHAMPTON AREA. Seeking a highly organized individual with excellent
customer service skills to work in our Northampton office with low-income
individuals & families answering our Information & Referral phone and meeting with people to assist with applications. In this role you will conduct comprehensive
benefits screening, scheduling of appointments, provide advocacy, resources, and
application assistance. Work both in-person and over the phone with people living in
Hampshire, Franklin and the N. Quabbin region helping them access SNAP, health
insurance, financial assistance, and housing using a strength based model to educate
households about their budgets, develop plans of action and make connections to
resources. The ideal candidates will have a High School diploma or HS Equivalency
and five years’ experience in Human Service or related field or applicable work
experience working with individuals and families that have low incomes. Additional
education may be substituted for related experience; excellent computer skills;
demonstrated ability to work both independently and as part of a team; and, reliable
access to transportation to travel throughout Hampshire and Franklin county. Bi-
lingual (English-Spanish) required. 37.50hr/wk. Salary range $18.62- $19.76 plus 50 cent
Bilingual differential. Excellent benefit package. Screenings begin immediately and
continue until position is filled.
YOUTH & WORKFORCE DEVELOPMENT INTAKE WORKER. Looking for an
organized, dependable, staff person with strong customer service and computer
skills. The intake worker is the first point of contact for folks interested in our
programs. The focus of this role is customer service, completing applications and
obtaining required documentation. The Intake Worker will use a data base, email,
calendars, Share Point and Share File to receive and store confidential information.
The ideal candidate has a high school diploma and one year of customer service
experience. This position is 37.5 hours/week. Pay range is $16.44-$17.44 per hour.
WORKFORCE DEVELOPMENT MANAGER: This position fills a key role in our
department's leadership structure overseeing our workforce development programs partnering with youth and adults facing barriers to education and employment to assist them in achieving their goals. Focusing on contract compliance, data and
reporting, staff development, and quality of services and support provided to
program participants, our programs provide services to all 4 counties of western
Massachusetts, with funding sources/programs including WIOA Youth, Re-Entry
services, Department of Transitional Assistance and Department of Youth Services.
This role supports a dynamic team of coordinators and specialists who provide
individual and group workforce services as well as partnering on service integration
with other programs and services of Community Action Pioneer Valley. Our
programs follow a trauma informed care and positive youth development model with
a strong focus on social change and healing/restorative justice. Our participants are
people who live within systems of oppression.
The successful candidate will have knowledge of the workforce development system,
experience in staff development, work from a strength-based model, have a
demonstrated commitment to anti-racism and dismantling the systems of
oppression surrounding LGBTQIA+ community, housing insecurity, people who use
substances, and court involvement. The ideal candidate will have a Bachelor's
Degree and 5 years of experience. This is full time exempt position at 37.5
hours/week. Pay range: $52,104 - $55,282 annually.
See a full listing of open positions HERE.
