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FCC Emergency Broadband Benefit Enrollment Information

Enrollment in the Emergency Broadband Benefit began Wednesday, May 12, 2021. The FCC is asking for your help in raising awareness about the launch of this important and timely program. Here are the details from the FCC:

There are three ways eligible households can enroll:

  • Directly with a local participating provider. The FCC maintains a list of participating providers, sorted by state and territory. - here is Massachusetts' listing.

  • Enroll online with the Universal Service Administrative Company (USAC) at their website

  • Or download a paper application at the site, fill out the application, and mail it – along with supporting documentation – to USAC.

The Emergency Broadband Benefit will provide a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price.

The Emergency Broadband Benefit is limited to one monthly service discount and one device discount per household.

Who Is Eligible for the Emergency Broadband Benefit Program?

A household is eligible if a member of the household meets one of the criteria below:

  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline;

  • Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year;

  • Received a Federal Pell Grant during the current award year;

  • Experienced a substantial loss of income due to job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers; or

  • Meets the eligibility criteria for a participating provider's existing low-income or COVID-19 program.

To help you spread the word about the Emergency Broadband Benefit, the FCC has a variety of free and easy-to-use content in our outreach toolkit. Within the toolkit are downloadable social media images and sample posts, printable posters, tip cards, fact sheets, and flyers. There are also audio public service announcements in English and Spanish, as well as one specifically for consumers who live in Indian Country. Toolkit materials can be co-branded if desired.

Thank you for your help in raising awareness about this important program.


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